{"id":91645,"date":"2025-11-11T09:13:40","date_gmt":"2025-11-11T02:13:40","guid":{"rendered":"https:\/\/web.monogps.com\/?p=91645"},"modified":"2025-11-25T10:35:04","modified_gmt":"2025-11-25T03:35:04","slug":"license-scan-failed-what-to-do","status":"publish","type":"post","link":"https:\/\/web.monogps.com\/en\/license-scan-failed-what-to-do\/","title":{"rendered":"License Scan Failed - What to Do?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 class=\"wp-block-heading has-text-align-center\">License Scan Failed - What to Do?<\/h2>\n<p>&nbsp;<\/p>\n<p><!-- \/wp:post-content --><!-- wp:paragraph -->Many people working in the transportation industry are familiar with the process of \u201cswiping\u201d or scanning a driver\u2019s license before starting a shift. However, it doesn\u2019t always go smoothly - sometimes the system reports a \u201cfailure.\u201d This can result from verification by the Department of Land Transport (DLT) or from the company\u2019s own internal system.\n\nAlthough this issue may seem minor, if left unresolved, it can trigger a chain reaction, as drivers may be unable to start their routes and business operators could face operational and legal risks.<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">Reasons Why a Driver\u2019s License Scan Fails<\/h3>\n<p><!-- \/wp:heading --><br \/>\n<!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><strong>Expired Driver\u2019s License<\/strong><br \/>\nThis is the most common case. If the license is not renewed, it cannot be used.<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\">&nbsp;\n<ul class=\"wp-block-list\">\n<li><strong>Information Does Not Match the Department of Land Transport (DLT) Database<\/strong><br \/>\nFor example, misspelled names or mismatched ID numbers.<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\">&nbsp;\n<ul class=\"wp-block-list\">\n<li><strong>Card Reading Error<\/strong><br \/>\nThis may occur if the card reader is malfunctioning or if the driver\u2019s license is damaged or worn out.<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\">&nbsp;\n<ul class=\"wp-block-list\">\n<li><strong>System Connectivity Issue<\/strong><br \/>\nCaused by internet interruptions or an unresponsive server.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><br \/>\n<!-- \/wp:list --><br \/>\n<!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">What to Do When the Driver\u2019s License Scan Fails<\/h3>\n<p><!-- \/wp:heading --><br \/>\n<!-- wp:list {\"ordered\":true} --><\/p>\n<ol class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li><strong>Check the expiration date of your driver\u2019s license.<\/strong><br \/>\nIf it has expired, renew it at the Department of Land Transport (DLT).<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\">&nbsp;\n<ul class=\"wp-block-list\">\n<li><strong>Verify your personal information.<br \/>\n<\/strong>Ensure that it matches the official civil registration records. If any information is incorrect, it should be corrected immediately.<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\">&nbsp;\n<ul class=\"wp-block-list\">\n<li><strong>Inspect the driver\u2019s license card and the card reader.<br \/>\n<\/strong>If the card is damaged, request a replacement. If the card reader is malfunctioning, use a certified or standard-compliant device.<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\">&nbsp;\n<ul class=\"wp-block-list\">\n<li><strong>Report the issue to the company\u2019s technical or IT department.<br \/>\n<\/strong>If you\u2019re sure the card is valid but the system still fails to verify it.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><!-- \/wp:list-item --><br \/>\n<!-- \/wp:list --><br \/>\n<!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\">How Can the MonoGPS Driver Card Reader Help Solve This Problem?<\/h3>\n<p>&nbsp;<\/p>\n<p><!-- \/wp:heading --><!-- wp:paragraph -->MonoGPS has developed a DLT-standard driver card reader that ensures operators can be confident that:<\/p>\n<p><!-- \/wp:paragraph --><br \/>\n<!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/p>\n<li>The device supports reading all types of driver\u2019s licenses.<\/li>\n<li>Reduces card reading errors with stable and reliable technology.<\/li>\n<li>Automatically connects with the GPS system and MonoGPS platform.<\/li>\n<li>Helps operators instantly verify that the driver boarding the vehicle has a valid and non-expired driver\u2019s license.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><br \/>\n<!-- \/wp:list --><!-- wp:paragraph -->A failed driver\u2019s license scan is not a small issue - it can disrupt operations or even lead to inspections and fines from authorities. However, with the MonoGPS Driver Card Reader, business operators can minimize these risks and gain confidence that every vehicle is operated by a legally licensed driver.<\/p>\n<p><!-- \/wp:paragraph -->&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Many people in the transportation industry are familiar with swiping or scanning a driver\u2019s license before starting work - but it doesn\u2019t always go smoothly\u2026<\/p>","protected":false},"author":1,"featured_media":91646,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"[]"},"categories":[794],"tags":[772,799,759,774,773,775],"class_list":["post-91645","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-warning","tag-gps","tag-mdvr","tag-news","tag-positioning","tag-transportation","tag-vehicle","category-794","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u0e23\u0e39\u0e14\u0e43\u0e1a\u0e02\u0e31\u0e1a\u0e02\u0e35\u0e48\u0e44\u0e21\u0e48\u0e1c\u0e48\u0e32\u0e19 \u0e17\u0e33\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23? - 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